After successfully completing the course, your State approved certificate of completion will be processed and mailed from our office via First Class U.S. mail on the day that you complete (if you complete prior to 3pm central time), otherwise on the following business day. This means that you should receive your certificate within 5-7 business days from the date you complete the course. If you are in a hurry, we offer Overnight or 2nd day air delivery for a nominal fee. If you choose overnight delivery, to receive your certificate the following business day you must complete the course by 3pm central time (excluding weekends and holidays). If you have not received your certificate within 7 days from your completion date, please call DTA at 281-494-2081.

The two-part certificate of completion contains an upper portion for the “COURT” and the lower portion is for “INSURANCE”. For ticket dismissal, copy the “Court” portion and present it to the court via their instructions. For insurance discounts of up to 10%, present the “insurance” portion to your insurance company or agent.

NOTE: Customers who select "Insurance Reduction" as their reason for attendance will receive a single insurance-only certificate for presentation to their insurance provider.

You may choose to complete this course of instruction to qualify for a 3-year, 10% insurance discount. In order to receive this discount, you will need to present the second part of your Certificate of Completion-labeled "INSURANCE"-to your insurance carrier. It is advisable to contact your insurance agent to determine their procedures and your eligibility for the discount.

Many employers require that an employee who operates a company vehicle must complete a research proven effective driver improvement program such as the Driver Training Associates Program for Driver Improvement-Texas Internet Course as an ongoing condition of employment. The option to complete this type of training in an interactive environment is being selected by employers in increasing numbers to reduce driver downtime, while ensuring that a credible and ongoing driver improvement activity remains in place to reduce losses, injuries, and fatalities among company drivers. If you have been referred to our course for this purpose, please select the "Business and Industry" option. Persons completing the course for this purpose will be sent a Certificate of Completion at the successful conclusion of the course and final examination for presentation to the employer's safety manager or other applicable party.

Yes, the Driver Training Associates Program for Driver Improvement-Texas Internet Course is a 6-hour driving safety course approved by the Texas Education Agency.

To begin the Ticketschool.com course immediately, you may pay online using Visa, Mastercard, American Express, or Discover. We also accept credit card payment by fax, phone, or mail. Check or money order sent via mail is also acceptable. If you choose to pay using any method other than online with a credit card, Ticketschool.com must receive and process your payment prior to being given access to the course.

TicketSchool.com
Attn: Payment Processing
102 West Orange St.
Lakeland, FL 33815

Driver Training Associates has specific authority from the Texas Education Agency as an approved driving safety course provider to offer this Internet course of instruction as an alternative delivery method to traditional classroom-based driving safety courses. As such, this course has an authority-from the Texas Education Agency-equivalent to that of a similarly approved traditional classroom course under PL 4413 (29c).

For security reasons, DTA/TicketSchool.com does not allow students to change their registration information after the registration process has been completed. We ask that you carefully and accurately enter all registration information in order to avoid any inconvenience that might be caused for you as the result of data that has been entered erroneously. If you have already completed the registration process and discover that you need to change your personal information, please contact us at (800) 558-9887 and we will assist you.

If you wish to cancel your registration or inquire about a refund, please contact our customer service department at (800) 558-9887.

When you register for the course, you will receive your login name, which is accompanied by a number. If you happen to lose or forget this information, please click on the login button at the top of the TicketSchool.com home page. You will see a box that says "I forgot my login." Enter your driver license number in this box and then click the "remind me" button. An e-mail containing your login information will be sent to you within a short while.

If you are paying for your course by mail, please mail your payment to the following address:

TicketSchool.com
Attn: Payment Processing
102 West Orange St.
Lakeland, FL 33815

If you are mailing your payment to us, please be aware that we will not be able to provide you with access to the course until we receive and process your payment, therefore you should allow several days before being given notification that you can begin to access the course. Please include your login name on your payment. If you would like immediate access to the course we recommend using our secure online credit card payment option.

The course material is presented sequentially, therefore you will need to begin with the first unit and work through each successive unit until you reach the final exam. Each unit contains an internal timer that must run down before you can progress to the next unit. The length of time you will be required to spend on each page is determined by the amount of material on the page or the length of a video contained in a particular page. After the timer for a unit has run down, you can advance to the next unit by clicking on the "Next" link found at the top and bottom of each page.

Once you have completed a page, you can always go back to it by clicking on the page number, which is found in the "Jump to Page" link located at the top and bottom of each page of the course. By clicking on the links marked "Back to Sections," you can access the index page for the course. From this page, you can return to any units that have been completed previously.

After you have completed all six units of the course, you will be able to access to the 20 question final exam. In order to pass the exam, you must receive a score of at least 70%, which means that you can miss no more than six questions.
You will be given three opportunities to take the final exam, at no additional charge. If you do not pass the exam upon your first three attempts, you will be prompted to call our office (800) 558-9887 in order to re-register.

The good news is that you can complete the course from any location - wherever you can find a computer with access to the Internet! You can log into and out of the course whenever you wish and you will not even need to leave the security and convenience of your home or office. Although you can take the course anywhere, your completion certificate will need to be shown to the appropriate authority, such as the court that directed you to attend a driving safety course on or before your court specified completion date. We recommend that you make a copy of your signed certificate and hand deliver it to the court clerk’s office, so there is no risk of the certificate being lost or misplaced. Otherwise, you can also mail your certificate to the court, but we suggest sending it registered mail with a return receipt requested, thus you can determine who accepted it and the exact date that it was received by the court.

There is a video test page prior to getting into the course that is set up to ensure that your computer is set up to successfully play all course material. Once inside the course, there is a green “Video Troubleshooting” button on each video page that provides a step by step process for solving most video related problems. Typically if the video does not play it is because you do not have the latest version of the Macromedia Flash Player, which you will receive on the test page or on the troubleshooting page. Also it is important to know that a faster computer will play Flash content faster. A fast connection to the internet will enable Flash content to be downloaded to your computer more quickly. For best performance, close all other applications other than the web browser with the Ticketschool.com course while viewing Flash content.

Click Here to test your computer.
Click Here for a video troubleshooting guide.

If after following all steps of the Video Troubleshooting guide you are still having video related problems please contact customer service at 1-800-558-9887.