Florida Learner's Permit Help | Home
How can I adjust the cookie settings in my browser?
 

Our site uses cookies to track information that you submit to us and provide you with appropriate responses. If you receive a “page cannot be displayed” message while you on on our web site (such as while you are attempting to register), it might be because your browser’s cookies settings have not been enabled. In order to enable your cookies settings, please follow the set of instructions below that applies to your browser:

Windows Internet Explorer (IE) Version 6.0:

  1. Select “Tools/Internet Options’ from the menu bar and then click on the ‘Privacy’ tab.
  2. On the ‘Privacy’ screen, click on the ‘Advanced’ button. Under ‘First Party Cookies’ and ‘Third Party Cookies,’ the radio button ‘accept’ should be checked.
  3. Make sure that there is a check mark inside the ‘Always allow session cookies’ box.
  4. If this box is not checked, you will need to place a check mark in the box next to ‘Override automatic cookie handling’ and then place a check mark in the box next to ‘Always allow session cookies.’

Windows IE 5.x Browser

  1. Select “Tools/Internet Options” from the menu bar.
  2. Select “Internet Options.”
  3. Select the “Security” tab.
  4. Select the “Custom Level” button.
  5. Under "Allow Cookies that are stored on your computer" click “Enable.”
  6. Under "Allow per-session cookies (not stored)" click “Enable.”
  7. Select “OK, Yes you want to save these settings.”

Windows IE 4.x Browser

  1. Select “View” from the menu bar.
  2. Select “Internet Options.”
  3. Select the “Advanced” tab.
  4. Go down to the “Cookies” section.
  5. Click “Always accept cookies.”
  6. Click “OK.”

Netscape 7.x

  1. Select “Edit” on the Toolbar.
  2. Select “Preferences.”
  3. Double-click the “Privacy and Security” category to expand the list of subcategories.
  4. Select “cookies.”
  5. Click “Enable all cookies.”
  6. Click “OK.”

Netscape 6.x

  1. Select “Edit” on the Toolbar.
  2. Select “Preferences.”
  3. Double-click the “Privacy and Security” category to expand the list of subcategories.
  4. Select “Cookies.”
  5. Click “Enable all cookies.”
  6. Click “OK.”

Netscape 4.x

  1. Select “Edit” on the Toolbar.
  2. Select “Preferences.”
  3. Go to the “Advanced” option on the “Category” menu.
  4. Click the check box next to “Accept all cookies.”
  5. Click “OK.”

AOL 9.0

  1. Click on the AOL "Settings" icon near the top of your AOL window.
  2. In the "Essentials" section, click on "Internet [Web] Options."
  3. Click on the "Privacy" tab.
  4. Click on the "Advanced" button.
  5. Ensure that "Override automatic cookie handling" is checked.
  6. First and Third party cookies should be set to "Accept."
  7. Check "Always allow session cookies."
  8. Click on "OK."
  9. Click "Apply" and then "OK."
  10. Exit AOL and restart your computer. (This step is important. Do not skip.)

AOL 8.0

  1. From the AOL Toolbar, select “Settings.”
  2. Select “Preferences.”
  3. Select “Internet Properties.”
  4. Select the “Privacy” tab.
  5. Select “Advanced.”
  6. Deselect “Override automatic cookie handling” button.
  7. Click “OK” to exit.

AOL 7.0 with IE 6.x

  1. From the AOL Toolbar, select “Settings.”.
  2. Select “Preferences.”
  3. Select “Internet Properties (WWW).”
  4. Select the “Privacy” tab.
  5. Select “Advanced.”
  6. Deselect “Override Automatic Cookie Handling” button.
  7. Click “OK” to exit.

AOL 7.0 with IE 5.5

  1. From the AOL Toolbar, select “Settings.”
  2. Select “Preferences.“
  3. Select “Internet Properties (WWW).“
  4. Select the “Security” tab.
  5. Select the “Custom Level” tab.
  6. Under "Allow Cookies that are stored on your computer" click "Enable."
  7. Under "Allow per-session cookies (not stored)" click "Enable."
  8. Select “OK, Yes you want to save the settings.”

AOL 6.0

  1. From the AOL Toolbar, select “Settings.”
  2. Select “Preferences.”
  3. Select “Internet Properties (WWW).”
  4. Select the “Security” tab.
  5. Select the “Custom Level” tab.
  6. Under "Allow Cookies that are stored on your computer" click "Enable."
  7. Under "Allow per-session cookies (not stored)" click "Enable."
  8. Select “OK, Yes you want to save the settings.”

You can restore your cookie settings to their original positions after you have finished using the course.

 

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How can I reach DriverLicenseSchool.com by telephone or through other means?
 

If you need assistance with the registration or payment process, we can best be reached through our contact page, which is accessed by clicking on the "Contact" button at the top of each page on our web site. Just complete the form and submit it to us and we will respond to your request as soon as possible. However, if you require immediate assistance by telephone, please feel free to call us during our regular office hours and we will be happy to answer your questions. Our number is (863) 616-9894. Because of high call volume, from time to time you might be prompted to leave a message on our voicemail system, in which case we will return your call as soon as we can.

You may also fax your questions to us at (863) 683-0855.

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Will I need to have a working printer in order to take the course?
  Not necessarily. The course itself can be completed without using a printer. If you decide to pay by check, you will be prompted to print out a check payment form, complete the information on the form, and mail it to us with your check. However, if you do not have a printer or your printer is not working, you can write your login name on your check. If you choose the latter option, please be sure to print your login name and other information legibly, as the processing of your certificate could be delayed if we have difficulty determining this information.
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What is the procedure for obtaining my certificate?
 

Your certificate will be sent to the address that you provided during the registration process unless you indicate otherwise. If you have any questions regarding the processing of your completion certificate please call (407) 629-0058.

In order to obtain credit for course completion, you will need to present your course completion certificate to a Florida DHSMV Division of Driver Licenses office during the driver license application process. Please note that your course completion certificate is valid for only one year from the date of issuance.

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What are my payment options?
  At the appropriate payment prompts, you will be shown all of the payment methods accepted by TicketSchool.com. You can pay by credit card using our secure on-line payment service (Verisign), or you can mail, fax, or phone in your credit card information to us. You can also pay by check or money order if you desire.
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How quickly can I get started?
  You can complete the registration form and begin taking the course right away! In order to get started, just click on the "Register" button found at the top of every page on our site. You can register and try out the course at any time, 24 hours a day, seven days a week.
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What should I do to get started?
  Please click on the "Register" button found at the top of each page on our web site. After you have read the information on each course and selected the one that's right for you, just complete our on-line registration form. You will receive a personal login name and number that you will need to retain for future access to the course. Once you have received your login name and paid the course registration fee, you can enter and exit the course at your convenience!
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If I decide to mail my payment, where should I mail it?
  If you decide to pay by mail, please make your check, money order, or cashier’s check payable to TicketSchool.com and send it to:

TicketSchool.com
Attn: Payment Processing
102 West Orange St.
Lakeland, FL 33815

The login name/number that you received when you registered for the course should also be included on your payment. If you do not have access to your login name at this time, please ensure that your name is written legibly on the check in order to assist us with the timely processing of your payment.
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Am I required to give an e-mail address at registration?
  With your e-mail address on file, we have one more option by which to contact you if correspondence should become necessary. Also, if you provide us with your e-mail address, our site will be able to automatically send you a registration confirmation page containing your login code, and after you have successfully completed the course we can send you a course completion confirmation page for your records. You are not required to provide us with your personal e-mail address if you wish to receive these confirmation pages using another account, and we will not release any of your personal information to third party vendors.
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